Company for Market Research and Marketing

Glavni trg 19a, 2000 Maribor, Slovenija, Tel: +386 2 234 25 21
Fax: +386 2 252 37 83, Email: info@rmplus.si

Interviewing Tool (CATI, CAWI, CAPI, PAPI)

Options supported:

Interviewing modalities support:

CATI (Computer aided telephone interviewing)
CAWI (Computer aided WEB interviewing or remote client checking of questionnaire)
CAPI (Computer aided personal interviewing)

Question type support:

• pre-coded

• scale

• open-ended

• open or numeric

• multiple item, matrix scale or pre-coded or numeric

Number of answers control:

• single response

• limited number of responses allowed

• multi-response

Questionnaire structure control support:

• filters/jumps

• answer pipelining

• randomisation of questions or segments of questions

• randomisation of answer order

• ending question

• forced answer

• range control

• exclusion of particular answers according to criteria

Flexible formatting of questionnaire:

• usage of HTML editing tabs (font size, colour, underline, bold, italic, line break....)

• inclusion of pictures, sounds, animations and reach formatting (for CAWI, CAPI)

• usage of question format and page format layout (for CAWI, CAPI, PAPI)

Recording of interviewing time for each interview

• Telephone number management :

• importing telephone numbers, telephone numbers database management

• random selection of telephone numbers

• interview realisation tracking by telephone numbers

• re-interviewing of not jet realised interview on particular telephone numbers

• quota management

Questionnaire management support:

• saving used questionnaires

• copy/paste/cut of questions, question segment or whole questionnaire

• re-using of standardised questions or questions from previous questionnaires

WEB pool management (basic):

• importing/exporting database of pool respondents/members

• authorisation of respondents (password generation and authorisation)

• portal for respondents to choose to which project they will participate

• issuing project by e-mail notification or by web page pop-up

Data processing/data export support:

• fast and easy numerical and graphical overview of gathered data

• basic data processing with SQL (for frequency and mean value calculation, filtering, counting, deleting or editing)

• easy export full data or/and full labelled SPSS data file - other formats are also supported

• export data to other WARP-IT tools

System can handle unlimited size of questionnaires, size of samples - number of simultaneous CATI or Internet interviewing clients connected is limited only by speed of Internet/intranet and processor speed/memory of server.